Legal Information

995bet App's Privacy Policy — Your data is safe with us

995bet app places the highest priority on user privacy. This policy clearly sets out how your personal information is collected, used, and protected.

Last Updated: 1 July 2026. This Privacy Policy may be updated at any time. Continued use of the site following any changes constitutes acceptance of the revised policy.

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Our Commitment

Privacy Protection 6 Core Principles

A quick overview of the standards 995bet app follows to keep your data safe.

SSL Encryption

All your data on 995bet app is protected with 256-bit SSL encryption. From login to payment, every piece of information is transmitted through encrypted channels.

No Data Sharing Policy

Your personal information is never sold or shared with third parties. Data may only be shared with authorities when required by law.

Secure Data Storage

All data stored on our servers is protected by firewalls and access controls. Only authorized personnel can access user information.

Your Control

995bet app users can view, correct, or request deletion of their data at any time. You have full control over your information.

Cookie Transparency

We clearly explain what each cookie is used for. Cookies other than essential ones can be managed from your account settings.

Protection of Minors

995bet app never collects or stores data from users under 18. If an underage user is identified, their account is closed and their data deleted immediately.

Introduction

995bet app ("we", "us", "our") takes the privacy of users in Bangladesh seriously. This Privacy Policy explains what information we collect when you use the 995bet app website and mobile application, why we collect it, and how we keep it secure. 995bet app complies with international data protection standards and is committed to safeguarding user privacy at all times.

Important: By using 995bet app, you are agreeing to this Privacy Policy. If you have any concerns or objections, please reach out to our support team.

01What Information We Collect

995bet app collects user information in several ways. A detailed breakdown by category is provided below.

Information Provided Directly

  • Full name, date of birth, nationality, and email address.
  • Mobile number and payment account details (Mobile Banking, Nagad, Rocket, etc.).
  • National ID or passport number (for KYC verification).
  • Messages and complaints submitted via live chat or email.

Automatically Collected Information

  • IP address, browser type, and operating system.
  • Logs of site access times, pages visited, and activity.
  • Device ID and mobile app usage data.
  • Session data collected through cookies and tracking technologies.
Data Type How We Collect Data Mandatory?
Name & Identity Registration Form Yes
Payment Information Deposit/Withdrawal Process Yes
KYC Documents Manual Upload Conditional
Device & IP Automatic Yes
Cookie Data Browser Partial

02Purpose of Data Use

995bet app uses your information only for specific, legitimate purposes. It is never used for anything beyond what is listed below.

  • Account Management: To complete registration, login, identity verification, and ensure account security.
  • Payment Processing: To process deposits, send withdrawals, and verify transactions.
  • Customer Support: For issue resolution, complaint handling, and live chat support.
  • Promotions & Bonuses: To send personalized offers and relevant bonuses (with your consent).
  • Legal Compliance: To prevent money laundering and meet regulatory requirements.
  • Platform Development: For statistical analysis to improve the gaming experience.

We never sell your data to advertisers or use it for unrelated marketing purposes.

03Data Retention Period

995bet app does not retain your data longer than necessary. Specific retention periods are defined for each type of information.

  • Active account data — retained for as long as the account remains active.
  • Payment and financial transaction records — minimum 5 years (legal requirement).
  • KYC documents — retained for up to 3 years after account closure.
  • Log & session data — retained for up to 13 months.
  • Cookie data — retained for 30 days to 2 years, depending on type.

Data related to accounts involved in legal or regulatory investigations may be retained beyond the standard period.

04Sharing Data with Third Parties

995bet app shares user data only when necessary and only with trusted partners. The details of who we share with, and why, are outlined below.

Authorized Third Parties

  • Payment Providers: To process transactions (Mobile Banking, Nagad, etc.) — only the necessary information is used.
  • Game Software Providers: To deliver gaming services — minimal session data only.
  • KYC Verification Services: To verify identity — with contractually agreed security standards.
  • Law Enforcement: When required by a legal order or investigation.

All third parties are contractually bound to uphold 995bet app's privacy standards. We never sell data to advertisers or data brokers.

05Cookies & Tracking Technologies

The 995bet app website and app use several types of cookies — small data files stored in your browser.

Cookie Types

  • Essential Cookies: Essential for login sessions and security — cannot be disabled.
  • Functional Cookies: To remember language preferences, theme, and user settings.
  • Analytics Cookies: For monitoring site usage statistics — no personally identifiable information is collected.
  • Marketing Cookies: To show relevant promotions — consent can be withdrawn at any time.

You can disable non-essential cookies at any time through your account settings or browser settings. Note that some features may be limited as a result.

06Your Rights

As a 995bet app user, you have a number of important rights over your own personal data.

Right to Access

Contact support to request a summary of what personal information we hold about you.

Right to Rectification

You can correct any inaccurate or incomplete information at any time.

Right to Erasure

Where there is no legal obligation to retain data, it can be deleted upon account closure.

Right to Restrict Processing

You may request that processing of your data be temporarily restricted for specific reasons.

Data Portability

You can request a copy of your data in a portable format.

Right to Withdraw Consent

Withdraw consent from marketing emails or promotional messages at any time.

To exercise any of these rights, email [email protected] or contact us via live chat. We will respond within 30 business days.

07Security Measures

995bet app uses industry-leading security technology to protect user data.

  • 256-bit SSL/TLS Encryption — Applied to all data transmissions.
  • Two-Factor Authentication (2FA) — Extra security for account login.
  • Firewall & DDoS Protection — Server-level attack prevention.
  • Regular Security Audits — Audited by third-party experts.
  • Access Control — Only authorized personnel can access sensitive information.
  • Real-Time Monitoring — Suspicious activity is detected in real time.

Never share your password with anyone. 995bet app will never ask for your password by phone or email.

08International Data Transfers

995bet app operates primarily in Bangladesh and the Asia-Pacific region. In some cases, data may be transferred to other countries for technical service purposes.

  • All international transfers comply with international data protection regulations.
  • Even if a game provider's servers are located in another country, data is transferred under contractual safeguards.
  • Personally identifiable user data is never sent abroad without authorization.

All international partners that 995bet app works with are contractually bound to uphold equivalent privacy standards.

09Protection of Children & Minors

995bet app is strictly for adults aged 18 and over. We never knowingly collect information from anyone under 18.

  • Age verification is mandatory during registration.
  • If an underage user is identified, their account is closed immediately.
  • All collected data is permanently deleted.
  • If you are aware of an account belonging to a minor, please notify our support team.

A note to parents: please use parental control software to ensure children cannot access this platform.

10Policy Change Notification

995bet app reserves the right to update or modify this Privacy Policy, in part or in full, at any time. When changes are made, we notify users through the methods described below.

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, you may be notified via your registered email or app notifications.
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.
  • We recommend reviewing this page regularly.

11Contact & Complaints

Contact us for any questions, concerns, or complaints regarding privacy.

  • Live Chat: 24/7 live support — average response time under 5 minutes.
  • Email: [email protected] — response within 24 hours.
  • An initial response will be provided within 72 hours of a privacy complaint being submitted.
  • Our dedicated privacy team reviews each complaint individually.

995bet app always respects user privacy. Whatever your concern, we're here to help.

Your Control

Data Protection What You Can Do

Keep a strong password

Use a password that combines letters, numbers, and special characters, and change it regularly. Never reuse the same password across multiple sites.

Enable Two-Factor Authentication

Keep 2FA enabled on your 995bet app account. Even if your password is compromised, this prevents unauthorized access.

Log out after each session

Always log out of the 995bet app and clear your browser cache after using a shared or public device.

FAQs

About Our Privacy Policy Frequently Asked Questions

No, 995bet app never sells your personal data. Limited information may be shared with specific contracted partners solely for payment processing, KYC verification, or legal compliance. No data is passed to advertisers or data brokers.

You can request data deletion by emailing [email protected] or via live chat. We will complete the process within 30 business days. Note that financial records and legal documents must be retained for their required periods.

Disabling essential cookies will cause certain login and security features to stop working. Turning off functional, analytics, or marketing cookies will not prevent the site from running, but some personalized features will be limited.

All payment transactions on 995bet app are secured with 256-bit SSL encryption. Full card or mobile banking account numbers are never stored on our servers — only transaction references are kept.

For significant changes, you may be notified via your registered email or app notifications. The "Last Updated" date at the top of the page is always kept current. We recommend visiting this page regularly.
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